Occupations/11-1021.00
General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Usually a four-year bachelor’s degree.
AI automation risk
37%
More resilient
Human characteristics
69%
Strong human-characteristic mix
Task orientation
44%
Mixed exposure
A day in this job
- Mostly routine
Prepare staff work schedules and assign specific duties.
- Mostly routine
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Task
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- 02Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- 03Direct administrative activities directly related to making products or providing services.
- 04Prepare staff work schedules and assign specific duties.
- 05Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- 06Plan or direct activities, such as sales promotions, that require coordination with other department managers.
Model drivers (O*NET 1–5)
- Repeating same tasks3.11
- Degree of automation2.31
- Time sitting3.09
- Originality (ability)3.12
- Conflict situations3.35
- Hands-on objects/tools2.42
- Outdoors / weather2.93
- Disease exposure1.21
- Decision freedom4.81
Top abilities
- Written Expression4.00
- Written Comprehension4.00
- Oral Expression4.00
- Oral Comprehension4.00
- Speech Clarity3.88
- Problem Sensitivity3.88
- Deductive Reasoning3.88
- Speech Recognition3.62
Essential skills
- Reading Comprehension4.00
- Active Listening4.00
- Writing3.50
- Speaking4.00
- Mathematics2.62
- Science1.50
- Critical Thinking3.88
- Active Learning3.62
- Learning Strategies3.00
- Monitoring4.00
CIP matches
Schools offering related programs
12 of 89 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Stanford University Stanford, CA · Private nonprofit | Business Administration and Management, General 52.0201 | $62,400 | 4% | 96% | 1 yr $166,516 2 yr $163,337 Master's · CIP 52.02 |
University of California-San Diego La Jolla, CA · Public | Business Administration and Management, General 52.0201 | $15,200 | 24% | 87% | 1 yr $150,453 2 yr $143,744 Master's · CIP 52.02 |
Emory University Atlanta, GA · Private nonprofit | Business/Commerce, General 52.0101 | $60,800 | 11% | 91% | 1 yr $134,003 2 yr $135,250 Master's · CIP 52.01 |
Massachusetts Institute of Technology Cambridge, MA · Private nonprofit | Public Administration 44.0401 | $60,100 | 4% | 96% | 1 yr $104,415 2 yr $97,071 Master's · CIP 44.04 |
Boston University Boston, MA · Private nonprofit | Public Administration 44.0401 | $65,200 | 14% | 89% | 1 yr $80,124 2 yr $79,389 Master's · CIP 44.04 |
Howard University Washington, DC · Private nonprofit | Public Administration 44.0401 | $33,200 | 53% | 65% | 1 yr $76,190 2 yr $79,284 Master's · CIP 44.04 |
Columbia University in the City of New York New York, NY · Private nonprofit | Public Administration 44.0401 | $68,200 | 4% | 96% | 1 yr $75,090 2 yr $72,163 Master's · CIP 44.04 |
University of California-Los Angeles Los Angeles, CA · Public | Business Administration and Management, General 52.0201 | $13,800 | 9% | 92% | 1 yr $73,549 2 yr $81,456 Bachelor's · CIP 52.02 |
University of Southern California Los Angeles, CA · Private nonprofit | Public Administration 44.0401 | $68,200 | 12% | 92% | 1 yr $71,225 2 yr $74,038 Master's · CIP 44.04 |
City Colleges of Chicago-Wilbur Wright College Chicago, IL · Public | Public Administration 44.0401 | $4,600 | 100% | 27% | 1 yr $65,753 2 yr $63,997 Master's · CIP 44.04 |
University of Illinois Urbana-Champaign Champaign, IL · Public | Business Administration and Management, General 52.0201 | $17,500 | 45% | 85% | 1 yr $64,741 2 yr $63,402 Bachelor's · CIP 52.02 |
Northeastern University Boston, MA · Private nonprofit | Business Administration and Management, General 52.0201 | $63,200 | 7% | 91% | 1 yr $63,997 2 yr $63,997 Bachelor's · CIP 52.02 |