Gambling Managers

Core tasks

1. 01Resolve customer complaints regarding problems, such as payout errors.
2. 02Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
3. 03Track supplies of money to tables and perform any required paperwork.
4. 04Explain and interpret house rules, such as game rules or betting limits.
5. 05Prepare work schedules and station arrangements and keep attendance records.
6. 06Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Model drivers (O*NET 1–5)

• Repeating same tasks3.72
• Degree of automation2.43
• Time sitting2.97
• Originality (ability)2.75
• Conflict situations3.93
• Hands-on objects/tools2.91
• Outdoors / weather1.44
• Disease exposure1.44
• Decision freedom4.27

Top abilities

• Oral Expression4.00
• Oral Comprehension3.88
• Inductive Reasoning3.88
• Speech Recognition3.75
• Speech Clarity3.75
• Problem Sensitivity3.75
• Deductive Reasoning3.75
• Near Vision3.62

Essential skills

• Reading Comprehension3.50
• Active Listening3.75
• Writing3.62
• Speaking3.88
• Mathematics3.12
• Science1.62
• Critical Thinking4.00
• Active Learning3.50
• Learning Strategies3.25
• Monitoring3.88