Occupations/11-9151.00
Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Usually a four-year bachelor’s degree.
AI automation risk
37%
More resilient
Human characteristics
73%
Strong human-characteristic mix
Task orientation
46%
Mixed exposure
A day in this job
- Mostly human
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Mostly routine
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Task
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Split from the wording of these tasks, shown next to the occupation’s AI risk. It is not a separate score for each task, and it is not a forecast that the job disappears.
Core tasks
- 01Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- 02Direct activities of professional and technical staff members and volunteers.
- 03Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- 04Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- 05Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- 06Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Model drivers (O*NET 1–5)
- Repeating same tasks3.43
- Degree of automation2.23
- Time sitting4.03
- Originality (ability)3.75
- Conflict situations3.51
- Hands-on objects/tools2.54
- Outdoors / weather1.68
- Disease exposure2.02
- Decision freedom4.35
Top abilities
- Oral Expression4.38
- Oral Comprehension4.12
- Written Comprehension4.00
- Problem Sensitivity4.00
- Written Expression3.88
- Speech Recognition3.88
- Speech Clarity3.88
- Deductive Reasoning3.88
Essential skills
- Reading Comprehension3.75
- Active Listening3.88
- Writing3.75
- Speaking3.75
- Mathematics2.62
- Science2.25
- Critical Thinking3.88
- Active Learning3.88
- Learning Strategies3.62
- Monitoring3.88
CIP matches
Schools offering related programs
12 of 89 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Stanford University Stanford, CA · Private nonprofit | Business Administration and Management, General 52.0201 | $62,400 | 4% | 96% | 1 yr $166,516 2 yr $163,337 Master's · CIP 52.02 |
Boston University Boston, MA · Private nonprofit | Public Administration 44.0401 | $65,200 | 14% | 89% | 1 yr $80,124 2 yr $79,389 Master's · CIP 44.04 |
University of Southern California Los Angeles, CA · Private nonprofit | Public Administration 44.0401 | $68,200 | 12% | 92% | 1 yr $71,225 2 yr $74,038 Master's · CIP 44.04 |
City Colleges of Chicago-Wilbur Wright College Chicago, IL · Public | Community Organization and Advocacy 44.0201 | $4,600 | 100% | 27% | 1 yr $68,778 2 yr $64,990 Bachelor's · CIP 44.02 |
Gustavus Adolphus College St. Peter, MN · Private nonprofit | Public Administration 44.0401 | $54,200 | 74% | 83% | 1 yr $61,814 2 yr $66,653 Master's · CIP 44.04 |
The University of Texas at Dallas Richardson, TX · Public | Public Administration 44.0401 | $14,600 | 65% | 73% | 1 yr $60,399 2 yr $58,334 Master's · CIP 44.04 |
University of California-San Diego La Jolla, CA · Public | Social Work 44.0701 | $15,200 | 24% | 87% | 1 yr $59,124 2 yr $59,742 Master's · CIP 44.07 |
Georgia Institute of Technology-Main Campus Atlanta, GA · Public | Business Administration and Management, General 52.0201 | $11,800 | 17% | 91% | 1 yr $58,967 2 yr $61,714 Bachelor's · CIP 52.02 |
University of North Carolina at Chapel Hill Chapel Hill, NC · Public | Public Administration 44.0401 | $9,000 | 17% | 91% | 1 yr $57,072 2 yr $51,106 Master's · CIP 44.04 |
Purdue University-Main Campus West Lafayette, IN · Public | Business Administration and Management, General 52.0201 | $10,000 | 53% | 83% | 1 yr $54,606 2 yr $54,238 Bachelor's · CIP 52.02 |
North Carolina State University at Raleigh Raleigh, NC · Public | Public Administration 44.0401 | $9,200 | 47% | 84% | 1 yr $53,358 2 yr $49,019 Master's · CIP 44.04 |
Community College of Philadelphia Philadelphia, PA · Public | Public Administration 44.0401 | $5,200 | 100% | 21% | 1 yr $53,358 2 yr $51,273 Professional · CIP 44.04 |