Occupations/13-1199.06
Online Merchants
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
Usually a four-year bachelor’s degree.
AI automation risk
73%
Higher automation risk
Human characteristics
42%
Balanced human and task mix
Task orientation
54%
Mixed exposure
A day in this job
- Mostly routine
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Mostly routine
Create, manage, or automate orders or invoices, using order management or invoicing software.
- Task
Receive and process payments from customers, using electronic transaction services.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- 02Receive and process payments from customers, using electronic transaction services.
- 03Create, manage, or automate orders or invoices, using order management or invoicing software.
- 04Deliver e-mail confirmation of completed transactions and shipment.
- 05Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
- 06Purchase new or used items from online or physical sources for resale via retail or auction Web site.
Model drivers (O*NET 1–5)
- Repeating same tasks3.44
- Degree of automation2.66
- Time sitting4.21
- Originality (ability)2.75
- Conflict situations2.92
- Hands-on objects/tools2.13
- Outdoors / weather1.55
- Disease exposure1.00
- Decision freedom4.60
Top abilities
- Written Comprehension3.75
- Written Expression3.50
- Problem Sensitivity3.50
- Oral Expression3.50
- Speech Recognition3.38
- Speech Clarity3.38
- Oral Comprehension3.38
- Near Vision3.38
Essential skills
- Reading Comprehension3.62
- Active Listening3.50
- Writing3.38
- Speaking3.50
- Mathematics3.00
- Science1.25
- Critical Thinking3.50
- Active Learning2.88
- Learning Strategies2.38
- Monitoring3.12
CIP matches
Schools offering related programs
12 of 87 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Stanford University Stanford, CA · Private nonprofit | Business Administration and Management, General 52.0201 | $62,400 | 4% | 96% | 1 yr $166,516 2 yr $163,337 Master's · CIP 52.02 |
Columbia University in the City of New York New York, NY · Private nonprofit | Business Administration and Management, General 52.0201 | $68,200 | 4% | 96% | 1 yr $166,356 2 yr $170,426 Master's · CIP 52.02 |
City Colleges of Chicago-Wilbur Wright College Chicago, IL · Public | Business Administration and Management, General 52.0201 | $4,600 | 100% | 27% | 1 yr $160,423 2 yr $189,565 Master's · CIP 52.02 |
University of California-San Diego La Jolla, CA · Public | Business Administration and Management, General 52.0201 | $15,200 | 24% | 87% | 1 yr $150,453 2 yr $143,744 Master's · CIP 52.02 |
New York University New York, NY · Private nonprofit | Business Administration and Management, General 52.0201 | $60,400 | 12% | 88% | 1 yr $150,006 2 yr $145,543 Master's · CIP 52.02 |
Howard University Washington, DC · Private nonprofit | Business Administration and Management, General 52.0201 | $33,200 | 53% | 65% | 1 yr $112,701 2 yr $114,046 Master's · CIP 52.02 |
Massachusetts Institute of Technology Cambridge, MA · Private nonprofit | Business Administration and Management, General 52.0201 | $60,100 | 4% | 96% | 1 yr $88,639 2 yr $96,183 Master's · CIP 52.02 |
University of Michigan-Ann Arbor Ann Arbor, MI · Public | Business Administration and Management, General 52.0201 | $17,700 | 18% | 93% | 1 yr $87,942 2 yr $83,177 Bachelor's · CIP 52.02 |
University of North Carolina at Chapel Hill Chapel Hill, NC · Public | Business Administration and Management, General 52.0201 | $9,000 | 17% | 91% | 1 yr $76,041 2 yr $73,823 Bachelor's · CIP 52.02 |
University of California-Los Angeles Los Angeles, CA · Public | Business Administration and Management, General 52.0201 | $13,800 | 9% | 92% | 1 yr $73,549 2 yr $81,456 Bachelor's · CIP 52.02 |
Emory University Atlanta, GA · Private nonprofit | Business Administration and Management, General 52.0201 | $60,800 | 11% | 91% | 1 yr $73,112 2 yr $77,283 Bachelor's · CIP 52.02 |
Georgetown University Washington, DC · Private nonprofit | Business Administration and Management, General 52.0201 | $65,400 | 12% | 95% | 1 yr $67,660 2 yr $69,338 Bachelor's · CIP 52.02 |