Occupations/13-2081.00

Tax Examiners and Collectors, and Revenue Agents

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Certificate or two-year

Usually a certificate, vocational program, or associate degree — not a bachelor’s.

AI automation risk

86%

Higher automation risk

Human characteristics

27%

Fewer uniquely human demands

Task orientation

81%

Higher automation risk

A day in this job

  • Mostly routine

    Maintain records for each case, including contacts, telephone numbers, and actions taken.

  • Mostly routine

    Answer questions from taxpayers and assist them in completing tax forms.

  • Task

    Send notices to taxpayers when accounts are delinquent.

The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.

Core tasks

  1. 01Send notices to taxpayers when accounts are delinquent.
  2. 02Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
  3. 03Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
  4. 04Maintain records for each case, including contacts, telephone numbers, and actions taken.
  5. 05Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  6. 06Answer questions from taxpayers and assist them in completing tax forms.

Model drivers (O*NET 1–5)

  • Repeating same tasks4.19
  • Degree of automation3.03
  • Time sitting4.72
  • Originality (ability)2.25
  • Conflict situations2.77
  • Hands-on objects/tools2.63
  • Outdoors / weather1.12
  • Disease exposure1.02
  • Decision freedom4.12

Top abilities

  • Written Comprehension4.00
  • Oral Expression4.00
  • Oral Comprehension4.00
  • Information Ordering4.00
  • Inductive Reasoning4.00
  • Deductive Reasoning4.00
  • Problem Sensitivity3.88
  • Speech Recognition3.75

Essential skills

  • Reading Comprehension4.00
  • Active Listening4.00
  • Writing3.25
  • Speaking4.00
  • Mathematics3.25
  • Science1.00
  • Critical Thinking3.88
  • Active Learning3.25
  • Learning Strategies2.88
  • Monitoring3.25

CIP matches

52.0301Accounting52.1601Taxation

Schools offering related programs

12 of 79 shown

Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.

InstitutionProgramTuitionAdmitGrad 6-yrEarnings

New York University

New York, NY · Private nonprofit

Accounting

52.0301

$60,40012%88%

1 yr $78,172

2 yr $77,297

Master's · CIP 52.03

Georgetown University

Washington, DC · Private nonprofit

Accounting

52.0301

$65,40012%95%

1 yr $77,966

2 yr $77,715

Bachelor's · CIP 52.03

University of California-Berkeley

Berkeley, CA · Public

Accounting

52.0301

$14,80011%93%

1 yr $71,734

2 yr $70,886

Master's · CIP 52.03

Northeastern University

Boston, MA · Private nonprofit

Accounting

52.0301

$63,2007%91%

1 yr $70,680

2 yr $69,937

Bachelor's · CIP 52.03

Howard University

Washington, DC · Private nonprofit

Accounting

52.0301

$33,20053%65%

1 yr $69,338

2 yr $69,948

Master's · CIP 52.03

University of Southern California

Los Angeles, CA · Private nonprofit

Accounting

52.0301

$68,20012%92%

1 yr $67,740

2 yr $66,839

Bachelor's · CIP 52.03

University of Illinois Urbana-Champaign

Champaign, IL · Public

Accounting

52.0301

$17,50045%85%

1 yr $66,787

2 yr $64,493

Bachelor's · CIP 52.03

Lincoln College of Technology-Indianapolis

Indianapolis, IN · Private for-profit

Accounting

52.0301

$18,600100%64%

1 yr $65,386

2 yr $62,524

Bachelor's · CIP 52.03

University of Michigan-Ann Arbor

Ann Arbor, MI · Public

Accounting

52.0301

$17,70018%93%

1 yr $64,741

2 yr $65,198

Master's · CIP 52.03

University of Massachusetts-Amherst

Amherst, MA · Public

Accounting

52.0301

$17,40064%83%

1 yr $63,522

2 yr $63,646

Bachelor's · CIP 52.03

University of Wisconsin-Madison

Madison, WI · Public

Accounting

52.0301

$11,20049%89%

1 yr $62,260

2 yr $62,343

Bachelor's · CIP 52.03

University of Colorado Boulder

Boulder, CO · Public

Accounting

52.0301

$13,60081%72%

1 yr $61,922

2 yr $61,681

Master's · CIP 52.03