Occupations/29-2099.08
Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
Usually a certificate, vocational program, or associate degree — not a bachelor’s.
AI automation risk
52%
Mixed exposure
Human characteristics
75%
Strong human-characteristic mix
Task orientation
78%
Higher automation risk
A day in this job
- Mostly human
Interview patients or their representatives to identify problems relating to care.
- Mostly human
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Mostly human
Refer patients to appropriate health care services or resources.
The tasks we can read here lean on people, judgment, or hands-on work. The AI risk number is still this job’s rank against other occupations.
Core tasks
- 01Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- 02Interview patients or their representatives to identify problems relating to care.
- 03Refer patients to appropriate health care services or resources.
- 04Maintain knowledge of community services and resources available to patients.
- 05Explain policies, procedures, or services to patients using medical or administrative knowledge.
- 06Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Model drivers (O*NET 1–5)
- Repeating same tasks4.53
- Degree of automation2.72
- Time sitting4.22
- Originality (ability)2.88
- Conflict situations3.70
- Hands-on objects/tools2.99
- Outdoors / weather1.25
- Disease exposure3.78
- Decision freedom4.31
Top abilities
- Oral Comprehension4.25
- Oral Expression4.12
- Written Expression3.75
- Written Comprehension3.75
- Speech Recognition3.75
- Speech Clarity3.75
- Near Vision3.75
- Inductive Reasoning3.75
Essential skills
- Reading Comprehension3.88
- Active Listening4.12
- Writing3.25
- Speaking3.88
- Mathematics2.00
- Science1.88
- Critical Thinking3.62
- Active Learning3.25
- Learning Strategies2.75
- Monitoring3.12
CIP matches
Schools offering related programs
12 of 73 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Emory University Atlanta, GA · Private nonprofit | Respiratory Therapy Technician/Assistant 51.0812 | $60,800 | 11% | 91% | 1 yr $167,572 2 yr $162,817 Master's · CIP 51.08 |
University of Southern California Los Angeles, CA · Private nonprofit | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $68,200 | 12% | 92% | 1 yr $122,902 2 yr $112,319 Master's · CIP 51.09 |
University of Washington-Seattle Campus Seattle, WA · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $12,600 | 48% | 84% | 1 yr $120,847 2 yr $121,294 Bachelor's · CIP 51.09 |
Augsburg University Minneapolis, MN · Private nonprofit | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $43,600 | 76% | 64% | 1 yr $111,992 2 yr $111,435 Master's · CIP 51.09 |
North Dakota State University Fargo, ND · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $10,900 | 96% | 68% | 1 yr $110,432 2 yr $101,645 Master's · CIP 51.09 |
Howard University Washington, DC · Private nonprofit | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $33,200 | 53% | 65% | 1 yr $103,555 2 yr $104,061 Master's · CIP 51.09 |
Wake Technical Community College Raleigh, NC · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $2,900 | 100% | 31% | 1 yr $101,645 2 yr $98,551 Master's · CIP 51.09 |
Milwaukee Area Technical College Milwaukee, WI · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $4,900 | 100% | 27% | 1 yr $98,784 2 yr $105,529 Master's · CIP 51.09 |
University of Wisconsin-Madison Madison, WI · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $11,200 | 49% | 89% | 1 yr $98,766 2 yr $100,213 Professional · CIP 51.09 |
University of Florida Gainesville, FL · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $6,400 | 23% | 89% | 1 yr $97,673 2 yr $101,327 Master's · CIP 51.09 |
Madison Area Technical College Madison, WI · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $4,700 | 100% | 34% | 1 yr $66,541 2 yr $57,318 Bachelor's · CIP 51.09 |
University of North Carolina at Chapel Hill Chapel Hill, NC · Public | Electroneurodiagnostic/Electroencephalographic Technology/Technologist 51.0903 | $9,000 | 17% | 91% | 1 yr $59,485 2 yr $58,943 Bachelor's · CIP 51.09 |