Occupations/35-1012.00

First-Line Supervisors of Food Preparation and Serving Workers

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

High school

Usually a high school diploma, plus some experience or short training.

AI automation risk

66%

Higher automation risk

Human characteristics

45%

Balanced human and task mix

Task orientation

69%

Higher automation risk

A day in this job

  • Mostly human

    Train workers in food preparation, and in service, sanitation, and safety procedures.

  • Task

    Resolve customer complaints regarding food service.

  • Task

    Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

The tasks we can read here lean on people, judgment, or hands-on work. The AI risk number is still this job’s rank against other occupations.

Core tasks

  1. 01Resolve customer complaints regarding food service.
  2. 02Train workers in food preparation, and in service, sanitation, and safety procedures.
  3. 03Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  4. 04Present bills and accept payments.
  5. 05Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  6. 06Supervise and participate in kitchen and dining area cleaning activities.

Model drivers (O*NET 1–5)

  • Repeating same tasks3.58
  • Degree of automation2.71
  • Time sitting1.87
  • Originality (ability)2.75
  • Conflict situations3.16
  • Hands-on objects/tools3.17
  • Outdoors / weather1.21
  • Disease exposure1.12
  • Decision freedom3.74

Top abilities

  • Oral Expression4.00
  • Oral Comprehension4.00
  • Problem Sensitivity3.88
  • Deductive Reasoning3.75
  • Speech Clarity3.62
  • Speech Recognition3.50
  • Written Comprehension3.12
  • Written Expression3.00

Essential skills

  • Reading Comprehension3.25
  • Active Listening3.75
  • Writing3.00
  • Speaking3.88
  • Mathematics3.00
  • Science1.00
  • Critical Thinking3.12
  • Active Learning3.00
  • Learning Strategies3.12
  • Monitoring3.88

CIP matches

12.0500Cooking and Related Culinary Arts, General12.0503Culinary Arts/Chef Training12.0504Restaurant, Culinary, and Catering Management/Manager12.0507Food Service, Waiter/Waitress, and Dining Room Management/Manager19.0505Foodservice Systems Administration/Management

Schools offering related programs

12 of 29 shown

Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.

InstitutionProgramTuitionAdmitGrad 6-yrEarnings

Wake Technical Community College

Raleigh, NC · Public

Foodservice Systems Administration/Management

19.0505

$2,900100%31%

1 yr $53,358

2 yr —

Master's · CIP 19.05

Boston University

Boston, MA · Private nonprofit

Cooking and Related Culinary Arts, General

12.0500

$65,20014%89%

1 yr $42,682

2 yr $42,682

Master's · CIP 12.05

Pennsylvania State University-Main Campus

University Park, PA · Public

Foodservice Systems Administration/Management

19.0505

$19,60055%86%

1 yr $40,209

2 yr $34,145

Bachelor's · CIP 19.05

University of Massachusetts-Amherst

Amherst, MA · Public

Foodservice Systems Administration/Management

19.0505

$17,40064%83%

1 yr $39,909

2 yr $25,194

Bachelor's · CIP 19.05

University of North Dakota

Grand Forks, ND · Public

Foodservice Systems Administration/Management

19.0505

$10,80083%66%

1 yr $38,597

2 yr $43,240

Master's · CIP 19.05

Ohio State University-Main Campus

Columbus, OH · Public

Foodservice Systems Administration/Management

19.0505

$12,80053%83%

1 yr $38,289

2 yr $36,793

Bachelor's · CIP 19.05

Vanderbilt University

Nashville, TN · Private nonprofit

Foodservice Systems Administration/Management

19.0505

$63,6007%93%

1 yr —

2 yr $32,563

Bachelor's · CIP 19.05

Minneapolis Community and Technical College

Minneapolis, MN · Public

Cooking and Related Culinary Arts, General

12.0500

$5,900100%28%

1 yr $32,391

2 yr $18,771

Associate · CIP 12.05

Texas State Technical College

Waco, TX · Public

Foodservice Systems Administration/Management

19.0505

$7,200100%45%

1 yr $31,942

2 yr $35,060

Bachelor's · CIP 19.05

Arizona State University Campus Immersion

Tempe, AZ · Public

Foodservice Systems Administration/Management

19.0505

$12,00090%69%

1 yr $30,883

2 yr $31,894

Bachelor's · CIP 19.05

CUNY Hunter College

New York, NY · Public

Foodservice Systems Administration/Management

19.0505

$7,40048%60%

1 yr —

2 yr $30,771

Master's · CIP 19.05

Oregon State University

Corvallis, OR · Public

Foodservice Systems Administration/Management

19.0505

$13,20083%68%

1 yr $29,250

2 yr $36,077

Bachelor's · CIP 19.05