Occupations/35-3023.00
Fast Food and Counter Workers
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Usually a high school diploma, plus some experience or short training.
AI automation risk
65%
Higher automation risk
Human characteristics
42%
Balanced human and task mix
Task orientation
68%
Higher automation risk
A day in this job
- Mostly routine
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Task
Accept payment from customers, and make change as necessary.
- Task
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Accept payment from customers, and make change as necessary.
- 02Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- 03Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- 04Balance receipts and payments in cash registers.
- 05Communicate with customers regarding orders, comments, and complaints.
- 06Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Model drivers (O*NET 1–5)
- Repeating same tasks3.83
- Degree of automation2.43
- Time sitting1.69
- Originality (ability)2.00
- Conflict situations3.23
- Hands-on objects/tools2.97
- Outdoors / weather2.36
- Disease exposure1.43
- Decision freedom4.39
Top abilities
- Speech Recognition3.00
- Speech Clarity3.00
- Oral Expression3.00
- Oral Comprehension3.00
- Near Vision3.00
- Trunk Strength2.88
- Time Sharing2.88
- Manual Dexterity2.75
Essential skills
- Reading Comprehension2.38
- Active Listening3.00
- Writing2.00
- Speaking2.62
- Mathematics2.00
- Science1.00
- Critical Thinking2.50
- Active Learning1.88
- Learning Strategies2.00
- Monitoring2.88
CIP matches
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