Occupations/39-1022.00
First-Line Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
Usually a certificate, vocational program, or associate degree — not a bachelor’s.
AI automation risk
26%
More resilient
Human characteristics
78%
Strong human-characteristic mix
Task orientation
57%
Mixed exposure
A day in this job
- Mostly routine
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Task
Train workers in proper operational procedures and functions and explain company policies.
- Task
Meet with managers or other supervisors to stay informed of changes affecting operations.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Train workers in proper operational procedures and functions and explain company policies.
- 02Meet with managers or other supervisors to stay informed of changes affecting operations.
- 03Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- 04Recruit and hire staff members.
- 05Resolve customer complaints regarding worker performance or services rendered.
- 06Take disciplinary action to address performance problems.
Model drivers (O*NET 1–5)
- Repeating same tasks3.54
- Degree of automation1.99
- Time sitting3.12
- Originality (ability)3.00
- Conflict situations3.64
- Hands-on objects/tools2.50
- Outdoors / weather2.78
- Disease exposure3.13
- Decision freedom4.57
Top abilities
- Oral Expression4.00
- Oral Comprehension4.00
- Problem Sensitivity3.88
- Written Comprehension3.75
- Speech Recognition3.75
- Speech Clarity3.75
- Deductive Reasoning3.50
- Written Expression3.25
Essential skills
- Reading Comprehension3.62
- Active Listening3.88
- Writing3.25
- Speaking3.75
- Mathematics2.12
- Science1.38
- Critical Thinking3.88
- Active Learning3.12
- Learning Strategies3.12
- Monitoring3.25
CIP matches
Schools offering related programs
6 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Dunwoody College of Technology Minneapolis, MN · Private nonprofit | Salon/Beauty Salon Management/Manager 12.0412 | $25,600 | 98% | 61% | 1 yr $24,035 2 yr $24,615 Certificate · CIP 12.04 |
Saint Paul College St. Paul, MN · Public | Salon/Beauty Salon Management/Manager 12.0412 | $6,100 | 100% | 29% | 1 yr $20,140 2 yr $25,658 Certificate · CIP 12.04 |
Anoka-Ramsey Community College Coon Rapids, MN · Public | Salon/Beauty Salon Management/Manager 12.0412 | $5,800 | 100% | 33% | 1 yr — 2 yr — Certificate · CIP 12.04 |
Minneapolis Community and Technical College Minneapolis, MN · Public | Salon/Beauty Salon Management/Manager 12.0412 | $5,900 | 100% | 28% | 1 yr — 2 yr — Certificate · CIP 12.04 |
Ridgewater College Willmar, MN · Public | Salon/Beauty Salon Management/Manager 12.0412 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
Columbus State Community College Columbus, OH · Public | Salon/Beauty Salon Management/Manager 12.0412 | $4,800 | 100% | 25% | 1 yr — 2 yr — Not reported |