Occupations/39-6012.00
Concierges
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Usually a high school diploma, plus some experience or short training.
AI automation risk
42%
Mixed exposure
Human characteristics
47%
Balanced human and task mix
Task orientation
25%
More resilient
A day in this job
- Task
Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Task
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Task
Provide directions to guests.
These are core tasks from O*NET. The wording didn’t clearly split routine from human, so they are listed without that label.
Core tasks
- 01Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- 02Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- 03Provide directions to guests.
- 04Order flowers for guests.
- 05Make travel arrangements for sightseeing or other tours.
- 06Pick up and deliver items or run errands for guests.
Model drivers (O*NET 1–5)
- Repeating same tasks2.45
- Degree of automation2.00
- Time sitting2.91
- Originality (ability)3.00
- Conflict situations3.14
- Hands-on objects/tools2.18
- Outdoors / weather1.57
- Disease exposure1.29
- Decision freedom4.41
Top abilities
- Oral Expression4.12
- Oral Comprehension4.12
- Speech Recognition3.88
- Speech Clarity3.88
- Problem Sensitivity3.50
- Deductive Reasoning3.50
- Information Ordering3.12
- Written Expression3.00
Essential skills
- Reading Comprehension3.00
- Active Listening4.00
- Writing2.75
- Speaking4.00
- Mathematics2.00
- Science1.00
- Critical Thinking3.00
- Active Learning2.88
- Learning Strategies2.00
- Monitoring3.00
CIP matches
Schools offering related programs
2 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Ridgewater College Willmar, MN · Public | Culinary, Entertainment, and Personal Services, Other 12.9999 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
Columbus State Community College Columbus, OH · Public | Culinary, Entertainment, and Personal Services, Other 12.9999 | $4,800 | 100% | 25% | 1 yr — 2 yr — Not reported |