Occupations/41-2031.00
Retail Salespersons
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Usually a high school diploma, plus some experience or short training.
AI automation risk
41%
Mixed exposure
Human characteristics
56%
Balanced human and task mix
Task orientation
57%
Mixed exposure
A day in this job
- Task
Greet customers and ascertain what each customer wants or needs.
- Task
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Task
Compute sales prices, total purchases, and receive and process cash or credit payment.
These are core tasks from O*NET. The wording didn’t clearly split routine from human, so they are listed without that label.
Core tasks
- 01Greet customers and ascertain what each customer wants or needs.
- 02Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- 03Compute sales prices, total purchases, and receive and process cash or credit payment.
- 04Prepare merchandise for purchase or rental.
- 05Answer questions regarding the store and its merchandise.
- 06Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Model drivers (O*NET 1–5)
- Repeating same tasks3.53
- Degree of automation2.16
- Time sitting2.14
- Originality (ability)2.88
- Conflict situations3.08
- Hands-on objects/tools3.12
- Outdoors / weather2.58
- Disease exposure1.76
- Decision freedom3.43
Top abilities
- Oral Expression4.00
- Oral Comprehension3.88
- Speech Recognition3.62
- Speech Clarity3.62
- Problem Sensitivity3.12
- Written Expression3.00
- Written Comprehension3.00
- Near Vision3.00
Essential skills
- Reading Comprehension3.00
- Active Listening3.75
- Writing3.00
- Speaking3.75
- Mathematics2.62
- Science1.00
- Critical Thinking3.12
- Active Learning3.00
- Learning Strategies2.62
- Monitoring3.00
CIP matches
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