Occupations/41-9041.00

Telemarketers

Solicit donations or orders for goods or services over the telephone.

High school

Usually a high school diploma, plus some experience or short training.

AI automation risk

86%

Higher automation risk

Human characteristics

20%

Fewer uniquely human demands

Task orientation

79%

Higher automation risk

A day in this job

  • Mostly routine

    Record names, addresses, purchases, and reactions of prospects contacted.

  • Mostly routine

    Maintain records of contacts, accounts, and orders.

  • Task

    Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.

Core tasks

  1. 01Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  2. 02Obtain customer information such as name, address, and payment method, and enter orders into computers.
  3. 03Explain products or services and prices, and answer questions from customers.
  4. 04Record names, addresses, purchases, and reactions of prospects contacted.
  5. 05Maintain records of contacts, accounts, and orders.
  6. 06Answer telephone calls from potential customers who have been solicited through advertisements.

Model drivers (O*NET 1–5)

  • Repeating same tasks4.17
  • Degree of automation3.09
  • Time sitting4.85
  • Originality (ability)2.25
  • Conflict situations2.51
  • Hands-on objects/tools3.47
  • Outdoors / weather1.28
  • Disease exposure1.00
  • Decision freedom3.53

Top abilities

  • Oral Expression4.00
  • Oral Comprehension4.00
  • Speech Clarity3.75
  • Speech Recognition3.62
  • Written Comprehension3.12
  • Selective Attention3.12
  • Problem Sensitivity2.88
  • Near Vision2.88

Essential skills

  • Reading Comprehension3.25
  • Active Listening4.00
  • Writing2.50
  • Speaking4.12
  • Mathematics1.38
  • Science1.00
  • Critical Thinking3.00
  • Active Learning2.00
  • Learning Strategies1.50
  • Monitoring2.25

CIP matches

99.9999NO MATCH

No schools in this geography

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