NorthStar

Occupations/43-4111.00

Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Certificate or two-year

Usually a certificate, vocational program, or associate degree — not a bachelor’s.

AI automation risk

70%

Higher automation risk

Human characteristics

66%

Strong human-characteristic mix

Task orientation

84%

Higher automation risk

A day in this job

  • Mostly human

    Review data obtained from interview for completeness and accuracy.

  • Task

    Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

  • Task

    Identify and report problems in obtaining valid data.

The tasks we can read here lean on people, judgment, or hands-on work. The AI risk number is still this job’s rank against other occupations.

Core tasks

  1. 01Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  2. 02Identify and report problems in obtaining valid data.
  3. 03Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  4. 04Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  5. 05Review data obtained from interview for completeness and accuracy.
  6. 06Compile, record, and code results or data from interview or survey, using computer or specified form.

Model drivers (O*NET 1–5)

  • Repeating same tasks4.63
  • Degree of automation2.63
  • Time sitting4.59
  • Originality (ability)2.50
  • Conflict situations3.80
  • Hands-on objects/tools2.92
  • Outdoors / weather1.28
  • Disease exposure3.48
  • Decision freedom3.76

Top abilities

  • Oral Expression4.00
  • Speech Recognition3.88
  • Speech Clarity3.88
  • Oral Comprehension3.88
  • Written Comprehension3.50
  • Written Expression3.38
  • Near Vision3.38
  • Information Ordering3.38

Essential skills

  • Reading Comprehension3.50
  • Active Listening4.00
  • Writing3.25
  • Speaking3.88
  • Mathematics2.25
  • Science1.00
  • Critical Thinking3.25
  • Active Learning2.88
  • Learning Strategies2.88
  • Monitoring3.00

CIP matches

99.9999NO MATCH

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