Occupations/43-4151.00
Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Usually a high school diploma, plus some experience or short training.
AI automation risk
80%
Higher automation risk
Human characteristics
25%
Fewer uniquely human demands
Task orientation
61%
Mixed exposure
A day in this job
- Mostly routine
Check inventory records to determine availability of requested merchandise.
- Mostly routine
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Mostly routine
Inspect outgoing work for compliance with customers' specifications.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- 02Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- 03Recommend merchandise or services that will meet customers' needs.
- 04Inspect outgoing work for compliance with customers' specifications.
- 05Receive and respond to customer complaints.
- 06Check inventory records to determine availability of requested merchandise.
Model drivers (O*NET 1–5)
- Repeating same tasks3.47
- Degree of automation2.48
- Time sitting4.19
- Originality (ability)2.25
- Conflict situations2.81
- Hands-on objects/tools1.64
- Outdoors / weather1.65
- Disease exposure1.00
- Decision freedom3.81
Top abilities
- Speech Recognition4.00
- Oral Expression4.00
- Oral Comprehension4.00
- Near Vision4.00
- Speech Clarity3.88
- Written Comprehension3.75
- Problem Sensitivity3.50
- Written Expression3.38
Essential skills
- Reading Comprehension3.50
- Active Listening4.00
- Writing3.12
- Speaking3.88
- Mathematics3.00
- Science1.00
- Critical Thinking3.12
- Active Learning3.00
- Learning Strategies2.38
- Monitoring3.12
CIP matches
Schools offering related programs
12 of 20 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Northeastern University Boston, MA · Private nonprofit | Receptionist 52.0406 | $63,200 | 7% | 91% | 1 yr $57,318 2 yr $57,995 Master's · CIP 52.04 |
Wake Technical Community College Raleigh, NC · Public | Receptionist 52.0406 | $2,900 | 100% | 31% | 1 yr $43,240 2 yr $39,009 Bachelor's · CIP 52.04 |
Minnesota State University Moorhead Moorhead, MN · Public | Receptionist 52.0406 | $9,800 | 71% | 61% | 1 yr $38,289 2 yr $32,382 Associate · CIP 52.04 |
Saint Paul College St. Paul, MN · Public | Receptionist 52.0406 | $6,100 | 100% | 29% | 1 yr — 2 yr $25,967 Associate · CIP 52.04 |
University of Minnesota-Rochester Rochester, MN · Public | Receptionist 52.0406 | $14,200 | 72% | 73% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Hamline University St. Paul, MN · Private nonprofit | Receptionist 52.0406 | $48,200 | 81% | 71% | 1 yr — 2 yr — Not reported |
Century College White Bear Lake, MN · Public | Receptionist 52.0406 | $6,000 | 100% | 31% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Anoka-Ramsey Community College Coon Rapids, MN · Public | Receptionist 52.0406 | $5,800 | 100% | 33% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Minneapolis Community and Technical College Minneapolis, MN · Public | Receptionist 52.0406 | $5,900 | 100% | 28% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Rochester Community and Technical College Rochester, MN · Public | Receptionist 52.0406 | $6,200 | 100% | 33% | 1 yr — 2 yr — Not reported |
Ridgewater College Willmar, MN · Public | Receptionist 52.0406 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
North Hennepin Community College Brooklyn Park, MN · Public | Receptionist 52.0406 | $5,900 | 100% | 31% | 1 yr — 2 yr — Not reported |