NorthStar

Occupations/43-4181.00

Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

High school

Usually a high school diploma, plus some experience or short training.

AI automation risk

73%

Higher automation risk

Human characteristics

60%

Balanced human and task mix

Task orientation

86%

Higher automation risk

A day in this job

  • Task

    Examine passenger documentation to determine destinations and to assign boarding passes.

  • Task

    Trace lost, delayed, or misdirected baggage for customers.

  • Task

    Check baggage and cargo and direct passengers to designated locations for loading.

These are core tasks from O*NET. The wording didn’t clearly split routine from human, so they are listed without that label.

Core tasks

  1. 01Examine passenger documentation to determine destinations and to assign boarding passes.
  2. 02Trace lost, delayed, or misdirected baggage for customers.
  3. 03Check baggage and cargo and direct passengers to designated locations for loading.
  4. 04Provide boarding or disembarking assistance to passengers needing special assistance.
  5. 05Confer with customers to determine their service requirements and travel preferences.
  6. 06Announce arrival and departure information, using public address systems.

Model drivers (O*NET 1–5)

  • Repeating same tasks4.92
  • Degree of automation3.61
  • Time sitting3.03
  • Originality (ability)2.75
  • Conflict situations3.64
  • Hands-on objects/tools3.04
  • Outdoors / weather2.94
  • Disease exposure1.49
  • Decision freedom4.05

Top abilities

  • Oral Expression4.12
  • Speech Recognition4.00
  • Speech Clarity4.00
  • Oral Comprehension4.00
  • Written Comprehension3.62
  • Information Ordering3.62
  • Near Vision3.38
  • Written Expression3.12

Essential skills

  • Reading Comprehension3.50
  • Active Listening4.00
  • Writing3.12
  • Speaking4.00
  • Mathematics2.62
  • Science1.00
  • Critical Thinking3.38
  • Active Learning3.00
  • Learning Strategies2.62
  • Monitoring3.00

CIP matches

99.9999NO MATCH

No schools in this geography

This extract covers 99 campuses. Widen the location filter to State or National, or pick a nearby city in the dataset.