Occupations/43-5011.00
Cargo and Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Usually a high school diploma, plus some experience or short training.
AI automation risk
66%
Higher automation risk
Human characteristics
34%
Fewer uniquely human demands
Task orientation
32%
More resilient
A day in this job
- Mostly human
Advise clients on transportation and payment methods.
- Mostly routine
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Mostly human
Negotiate and arrange transport of goods with shipping or freight companies.
Split from the wording of these tasks, shown next to the occupation’s AI risk. It is not a separate score for each task, and it is not a forecast that the job disappears.
Core tasks
- 01Negotiate and arrange transport of goods with shipping or freight companies.
- 02Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- 03Track delivery progress of shipments.
- 04Advise clients on transportation and payment methods.
- 05Estimate freight or postal rates and record shipment costs and weights.
- 06Keep records of all goods shipped, received, and stored.
Model drivers (O*NET 1–5)
- Repeating same tasks2.89
- Degree of automation1.84
- Time sitting4.24
- Originality (ability)2.25
- Conflict situations2.65
- Hands-on objects/tools3.18
- Outdoors / weather2.13
- Disease exposure1.37
- Decision freedom4.20
Top abilities
- Oral Expression4.00
- Oral Comprehension4.00
- Written Comprehension3.88
- Near Vision3.25
- Written Expression3.12
- Problem Sensitivity3.12
- Speech Recognition3.00
- Speech Clarity3.00
Essential skills
- Reading Comprehension3.25
- Active Listening3.50
- Writing3.00
- Speaking3.62
- Mathematics2.25
- Science1.00
- Critical Thinking3.25
- Active Learning2.75
- Learning Strategies2.00
- Monitoring3.00
CIP matches
Schools offering related programs
12 of 20 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Northeastern University Boston, MA · Private nonprofit | General Office Occupations and Clerical Services 52.0408 | $63,200 | 7% | 91% | 1 yr $57,318 2 yr $57,995 Master's · CIP 52.04 |
Wake Technical Community College Raleigh, NC · Public | General Office Occupations and Clerical Services 52.0408 | $2,900 | 100% | 31% | 1 yr $43,240 2 yr $39,009 Bachelor's · CIP 52.04 |
Minnesota State University Moorhead Moorhead, MN · Public | General Office Occupations and Clerical Services 52.0408 | $9,800 | 71% | 61% | 1 yr $38,289 2 yr $32,382 Associate · CIP 52.04 |
Saint Paul College St. Paul, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,100 | 100% | 29% | 1 yr — 2 yr $25,967 Associate · CIP 52.04 |
University of Minnesota-Rochester Rochester, MN · Public | General Office Occupations and Clerical Services 52.0408 | $14,200 | 72% | 73% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Hamline University St. Paul, MN · Private nonprofit | General Office Occupations and Clerical Services 52.0408 | $48,200 | 81% | 71% | 1 yr — 2 yr — Not reported |
Century College White Bear Lake, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,000 | 100% | 31% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Anoka-Ramsey Community College Coon Rapids, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,800 | 100% | 33% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Minneapolis Community and Technical College Minneapolis, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,900 | 100% | 28% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Rochester Community and Technical College Rochester, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,200 | 100% | 33% | 1 yr — 2 yr — Not reported |
Ridgewater College Willmar, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
North Hennepin Community College Brooklyn Park, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,900 | 100% | 31% | 1 yr — 2 yr — Not reported |