Occupations/43-6013.00
Medical Secretaries and Administrative Assistants
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Usually a high school diploma, plus some experience or short training.
AI automation risk
68%
Higher automation risk
Human characteristics
54%
Balanced human and task mix
Task orientation
75%
Higher automation risk
A day in this job
- Mostly human
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Mostly routine
Maintain medical records, technical library, or correspondence files.
- Mostly routine
Complete insurance or other claim forms.
Split from the wording of these tasks, shown next to the occupation’s AI risk. It is not a separate score for each task, and it is not a forecast that the job disappears.
Core tasks
- 01Answer telephones and direct calls to appropriate staff.
- 02Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- 03Complete insurance or other claim forms.
- 04Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- 05Transmit correspondence or medical records by mail, e-mail, or fax.
- 06Maintain medical records, technical library, or correspondence files.
Model drivers (O*NET 1–5)
- Repeating same tasks4.60
- Degree of automation2.11
- Time sitting4.59
- Originality (ability)2.00
- Conflict situations3.45
- Hands-on objects/tools3.43
- Outdoors / weather1.00
- Disease exposure3.42
- Decision freedom3.81
Top abilities
- Written Comprehension4.00
- Oral Expression4.00
- Oral Comprehension4.00
- Speech Recognition3.75
- Speech Clarity3.75
- Near Vision3.38
- Written Expression3.12
- Information Ordering3.12
Essential skills
- Reading Comprehension3.50
- Active Listening3.88
- Writing3.12
- Speaking4.00
- Mathematics2.12
- Science1.12
- Critical Thinking3.12
- Active Learning2.25
- Learning Strategies2.12
- Monitoring3.00
CIP matches
Schools offering related programs
12 of 59 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
City Colleges of Chicago-Wilbur Wright College Chicago, IL · Public | Medical Office Assistant/Specialist 51.0710 | $4,600 | 100% | 27% | 1 yr $144,240 2 yr $182,280 Master's · CIP 51.07 |
University of Southern California Los Angeles, CA · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $68,200 | 12% | 92% | 1 yr $104,749 2 yr $88,096 Master's · CIP 51.07 |
Columbia University in the City of New York New York, NY · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $68,200 | 4% | 96% | 1 yr $90,049 2 yr $87,310 Master's · CIP 51.07 |
University of Michigan-Ann Arbor Ann Arbor, MI · Public | Medical Office Assistant/Specialist 51.0710 | $17,700 | 18% | 93% | 1 yr $89,044 2 yr $87,112 Master's · CIP 51.07 |
New York University New York, NY · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $60,400 | 12% | 88% | 1 yr $87,420 2 yr $80,326 Master's · CIP 51.07 |
Howard University Washington, DC · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $33,200 | 53% | 65% | 1 yr $85,264 2 yr $79,631 Master's · CIP 51.07 |
Virginia Polytechnic Institute and State University Blacksburg, VA · Public | Medical Office Assistant/Specialist 51.0710 | $15,200 | 57% | 86% | 1 yr $84,653 2 yr $72,901 Master's · CIP 51.07 |
Georgetown University Washington, DC · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $65,400 | 12% | 95% | 1 yr $69,338 2 yr $70,176 Bachelor's · CIP 51.07 |
Georgia State University Atlanta, GA · Public | Medical Office Assistant/Specialist 51.0710 | $9,200 | 67% | 56% | 1 yr $68,778 2 yr $95,739 Master's · CIP 51.07 |
Boston University Boston, MA · Private nonprofit | Medical Office Assistant/Specialist 51.0710 | $65,200 | 14% | 89% | 1 yr $67,042 2 yr $63,681 Master's · CIP 51.07 |
University of Florida Gainesville, FL · Public | Medical Office Assistant/Specialist 51.0710 | $6,400 | 23% | 89% | 1 yr $61,728 2 yr $68,499 Master's · CIP 51.07 |
Lincoln College of Technology-Indianapolis Indianapolis, IN · Private for-profit | Medical Office Assistant/Specialist 51.0710 | $18,600 | 100% | 64% | 1 yr $57,657 2 yr $63,005 Bachelor's · CIP 51.07 |