Occupations/43-6014.00
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Usually a high school diploma, plus some experience or short training.
AI automation risk
73%
Higher automation risk
Human characteristics
41%
Balanced human and task mix
Task orientation
70%
Higher automation risk
A day in this job
- Mostly routine
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Mostly routine
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Task
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- 02Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- 03Create, maintain, and enter information into databases.
- 04Use computers for various applications, such as database management or word processing.
- 05Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- 06Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Model drivers (O*NET 1–5)
- Repeating same tasks4.30
- Degree of automation1.79
- Time sitting4.57
- Originality (ability)2.00
- Conflict situations3.02
- Hands-on objects/tools2.91
- Outdoors / weather1.36
- Disease exposure2.16
- Decision freedom3.78
Top abilities
- Written Expression4.00
- Written Comprehension4.00
- Oral Expression4.00
- Oral Comprehension4.00
- Near Vision3.88
- Speech Recognition3.75
- Speech Clarity3.75
- Information Ordering3.62
Essential skills
- Reading Comprehension3.88
- Active Listening4.00
- Writing3.75
- Speaking4.00
- Mathematics2.00
- Science1.00
- Critical Thinking3.00
- Active Learning2.88
- Learning Strategies2.12
- Monitoring3.12
CIP matches
Schools offering related programs
12 of 20 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Northeastern University Boston, MA · Private nonprofit | Administrative Assistant and Secretarial Science, General 52.0401 | $63,200 | 7% | 91% | 1 yr $57,318 2 yr $57,995 Master's · CIP 52.04 |
Wake Technical Community College Raleigh, NC · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $2,900 | 100% | 31% | 1 yr $43,240 2 yr $39,009 Bachelor's · CIP 52.04 |
Minnesota State University Moorhead Moorhead, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $9,800 | 71% | 61% | 1 yr $38,289 2 yr $32,382 Associate · CIP 52.04 |
Saint Paul College St. Paul, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $6,100 | 100% | 29% | 1 yr — 2 yr $25,967 Associate · CIP 52.04 |
University of Minnesota-Rochester Rochester, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $14,200 | 72% | 73% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Hamline University St. Paul, MN · Private nonprofit | Administrative Assistant and Secretarial Science, General 52.0401 | $48,200 | 81% | 71% | 1 yr — 2 yr — Not reported |
Century College White Bear Lake, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $6,000 | 100% | 31% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Anoka-Ramsey Community College Coon Rapids, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $5,800 | 100% | 33% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Minneapolis Community and Technical College Minneapolis, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $5,900 | 100% | 28% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Rochester Community and Technical College Rochester, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $6,200 | 100% | 33% | 1 yr — 2 yr — Not reported |
Ridgewater College Willmar, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
North Hennepin Community College Brooklyn Park, MN · Public | Administrative Assistant and Secretarial Science, General 52.0401 | $5,900 | 100% | 31% | 1 yr — 2 yr — Not reported |