Occupations/43-9041.00
Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Usually a high school diploma, plus some experience or short training.
AI automation risk
88%
Higher automation risk
Human characteristics
21%
Fewer uniquely human demands
Task orientation
83%
Higher automation risk
A day in this job
- Mostly routine
Prepare insurance claim forms or related documents, and review them for completeness.
- Mostly routine
Calculate amount of claim.
- Mostly routine
Post or attach information to claim file.
The tasks we can read here lean routine. That sits next to the AI risk rank — it is not a forecast that the job disappears.
Core tasks
- 01Prepare insurance claim forms or related documents, and review them for completeness.
- 02Calculate amount of claim.
- 03Post or attach information to claim file.
- 04Transmit claims for payment or further investigation.
- 05Contact insured or other involved persons to obtain missing information.
- 06Review insurance policy to determine coverage.
Model drivers (O*NET 1–5)
- Repeating same tasks4.48
- Degree of automation3.19
- Time sitting4.89
- Originality (ability)2.25
- Conflict situations2.82
- Hands-on objects/tools2.89
- Outdoors / weather1.04
- Disease exposure1.01
- Decision freedom3.76
Top abilities
- Written Comprehension3.62
- Oral Comprehension3.62
- Speech Recognition3.50
- Speech Clarity3.50
- Oral Expression3.50
- Near Vision3.50
- Written Expression3.38
- Information Ordering3.38
Essential skills
- Reading Comprehension3.50
- Active Listening3.25
- Writing3.12
- Speaking3.38
- Mathematics2.38
- Science1.12
- Critical Thinking3.25
- Active Learning2.62
- Learning Strategies2.62
- Monitoring3.00
CIP matches
Schools offering related programs
12 of 20 shown
Earnings are College Scorecard medians for that program, 1 and 2 years after completion. A dash means the Department suppressed the cell or the campus is not in the field file.
| Institution | Program | Tuition | Admit | Grad 6-yr | Earnings |
|---|---|---|---|---|---|
Northeastern University Boston, MA · Private nonprofit | General Office Occupations and Clerical Services 52.0408 | $63,200 | 7% | 91% | 1 yr $57,318 2 yr $57,995 Master's · CIP 52.04 |
Wake Technical Community College Raleigh, NC · Public | General Office Occupations and Clerical Services 52.0408 | $2,900 | 100% | 31% | 1 yr $43,240 2 yr $39,009 Bachelor's · CIP 52.04 |
Minnesota State University Moorhead Moorhead, MN · Public | General Office Occupations and Clerical Services 52.0408 | $9,800 | 71% | 61% | 1 yr $38,289 2 yr $32,382 Associate · CIP 52.04 |
Saint Paul College St. Paul, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,100 | 100% | 29% | 1 yr — 2 yr $25,967 Associate · CIP 52.04 |
University of Minnesota-Rochester Rochester, MN · Public | General Office Occupations and Clerical Services 52.0408 | $14,200 | 72% | 73% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Hamline University St. Paul, MN · Private nonprofit | General Office Occupations and Clerical Services 52.0408 | $48,200 | 81% | 71% | 1 yr — 2 yr — Not reported |
Century College White Bear Lake, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,000 | 100% | 31% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Anoka-Ramsey Community College Coon Rapids, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,800 | 100% | 33% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Minneapolis Community and Technical College Minneapolis, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,900 | 100% | 28% | 1 yr — 2 yr — Certificate · CIP 52.04 |
Rochester Community and Technical College Rochester, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,200 | 100% | 33% | 1 yr — 2 yr — Not reported |
Ridgewater College Willmar, MN · Public | General Office Occupations and Clerical Services 52.0408 | $6,100 | 100% | 36% | 1 yr — 2 yr — Not reported |
North Hennepin Community College Brooklyn Park, MN · Public | General Office Occupations and Clerical Services 52.0408 | $5,900 | 100% | 31% | 1 yr — 2 yr — Not reported |